Our team at Dr. Tavel is closely monitoring the ongoing Coronavirus (COVID-19) outbreak while figuring out ways to keep our patients and staff safe. As part of our commitment to your health and safety, we have decided to temporarily close through April 5.
We know many have questions about the coronavirus and how it may impact your daily life, including future eye exams. We sat down with one of our optometrists, Dr. Judy Walrath, OD with some frequently asked questions and how COVID-19 affects your vision care.
How is the virus transmitted?
The COVID-19 virus is transmitted by contact with people or surfaces that are infected. This can be from being within 6 feet of someone who coughs or sneezes or from touching a surface and then your face, eyes, mouth, or nose.
What are the common symptoms of the coronavirus (COVID-19)?
The most common symptoms include fever, cough, and shortness of breath.
Should I be wearing contact lenses?
Yes, it is okay to wear contacts. One of the main concerns around preventing COVID-19 is the amount of times you touch your eyes and face – If you handle your lenses properly, it’s not as much of an issue. That means you should wash your hands thoroughly before putting your contacts in and properly disinfecting your contacts with a multi-purpose solution, not saline. It also means disposing of your contact lenses according to your doctor’s instructions. If you become sick, we do recommend you discontinue contact lens wear, whether it is the flu or coronavirus, as a good eye health practice.
I have an eye exam scheduled. How do I reschedule?
We are working to postpone all routine eye exams until April 6 or later.A member of #TeamTavelwill be in touch if you have previously scheduled an appointment during this time.
We will continue to offer urgent optical care at one of our three central locations, Lafayette Rd., Beech Grove, or Fishers. If you are in need of medical care, lease don’t hesitate to call us.
In the event you lose or damage your glasses, our staff is available to help repair or replace them. Please visit one of our three central locations between 8 a.m. – 5 p.m. ET.
If you need to reorder contacts, our Customer Success Center can help. You can either order your contacts online, or we can place your order for you and ship your boxes to you at no cost.
For those with eyewear orders ready for pick up, we are happy to ship to you at no cost. Please give us a call to confirm your preferred shipping address.
Follow us for updates
We will be updating our website and social media accounts for any store hours changes, CDC, or government announcements, as well as coronavirus eye safety tips. We are committed to providing the best care to you and will continue to give you the best guidance we can.
If you have any questions about your upcoming appointment, or you need to reschedule you can chat with our team online at drtavel.com, or call us 1-844-GOTAVEL.