Warranty

All eyewear comes with a 30-day guarantee against manufacturer defects.

See what each warranty covers below.

20/20 Warranty

Protects against accidental damage, scratches, breakage, and loss for 1 year. $20 to add to any pair, excluding Medicaid or HIP plans.

If this happens

Damaged frame

Up to 3 times in 12 months

20% of frame price

Damaged lens

Up to 3 times in 12 months

$20 copay

Lost frame or lens

Complete pair

50% of Clear Choice price

Insurance discounts do not apply to warranty redemptions. If an identical frame is not available, a frame of equal or lesser value can be selected.

20/20 Lens Enhancement Warranty

Protects against accidental damage, scratches, breakage, and loss for 1 year. $20 to add to any Medicaid or HIP order with non-covered lens enhancements.

If this happens	You pay per claim
Damaged lens Includes upgrades not covered by insurance · up to 3 times in 12 months	$20 copay
Damaged or lost frame Your insurance covers the replacement frame	No cost

If this happens

Damaged lens

Includes upgrades not covered by insurance · up to 3 times in 12 months

$20 copay

Damaged or lost frame

Your insurance covers the replacement frame

No cost

A claim will be filed with your Medicaid each time this warranty is used. This does extend your benefit usage timeline.

Stellest Warranty

Protects against accidental damage, scratches, breakage, and loss for 1 year. Included with the purchase of a Stellest lens and myopia management fee.

If this happens	You pay per claim
Damaged frame Up to 3 times in 12 months	20% of frame price
Damaged lens Up to 3 times in 12 months	$100 copay
Lost frame or lens Complete pair	50% of Clear Choice price
Stellest lens replacement If your prescription changes ≥0.50 D at your 6-month follow-up	Free, one time

Insurance discounts do not apply to warranty redemptions.

Cartier Extended Coverage

Protects against damage, scratches, or breakage for 2 years from the date you receive your eyewear. Included with all Cartier frames.

If this happens	You pay per claim
Damaged frame Up to 3 times per year	20% yr 1 · 40% yr 2
Damaged lens Up to 3 times per year	$20 yr 1 · $40 yr 2
Lost frame or lens Complete pair, retail price	50% yr 1 · 40% yr 2

If this happens

Damaged frame

Up to 3 times per year

20% yr 1 · 40% yr 2

Damaged lens

Up to 3 times per year

$20 yr 1 · $40 yr 2

Lost frame or lens

Complete pair, retail price

50% yr 1 · 40% yr 2

The Cartier manufacturer’s warranty is separate from Dr. Tavel’s. If damage is covered by the manufacturer, the copay does not apply. Insurance discounts do not apply to warranty redemptions.